continuous innovation model

The True Costs and Burdens of Oracle’s Continuous Innovation Model

As noted in the previous article in this series, Oracle’s continuous innovation support model has received scant coverage. In fact, many companies that now use this model may not even realize that it is one of the biggest changes to enterprise support since the advent of SaaS and third-party support. In our previous article we […]

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Dissecting the Oracle Continuous Innovation Model: Great Deal for You or Oracle?

Every Oracle customer should pay close attention to the way that our friends in Redwood Shores have reorganized their support model to address a variety of forces that will reshape the enterprise software landscape in the next decade. There is a model that has been around for a few years, but has received little (if […]

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