Cutting the cord When a large US-based electronics and solutions provider decided to sever its support ties with Oracle support, they changed the way they managed their investments – for good. The company’s decision to pivot toward third-party vendor support was precipitated by the deteriorating value of Oracle as a partner. In their client’s eyes, […]
Making a move to a third-party support vendor has considerable advantages. But to reap the benefits, organizations need to break the chains that bind them to Oracle support and maintenance contracts. In the Escape Story series of the Escape Hatch from Oracle Research Mission of EarlyAdopter.com, you will learn how four executives regained control of […]
It is time to gain power in your Oracle relationship. Welcome to the “Escape Hatch from Oracle” home page, which summarizes Early Adopter Research’s ongoing stream of content dedicated to educating the IT world about how best to manage, evolve, and if necessary, escape from a relationship with Oracle. The content is in this research […]
Introduction When it comes to charting an escape from a business relationship with Oracle, many of the barriers are psychological. Legitimate fears must be addressed as part of the transition. This is understandable because Oracle applications and databases play a big role in many companies’ business operations. In addition, staff may have years of investment […]
Given the way they make their money, it’s no surprise that the large ERP vendors want you to constantly upgrade and move to the cloud as soon as possible. These upgrades and migrations benefit their bottom line. Take Oracle as an example. For Oracle it is a dogma, an article of faith, that the best […]
The relationship between Oracle and its customers is often a crucial one that has wide ranging business impact. If not properly managed, contracts and use of Oracle products can lead to licensing liability, problems in valuations during M&A due diligence, and unwanted lock-in that can stifle innovation. But a properly managed Oracle relationship can create […]
Oracle’s Continuous Innovation release model is a reinvention of Oracle’s support services intended to encourage companies to pay a maintenance stream for updates to existing installed on-premise software, along with the associated costs of hosting, administering, and applying those updates. But, if customers reject this model and decide to move to a software-as-a-service (SaaS) model […]
As pointed out in the previous articles in this series, with its continuous innovation model, Oracle is asking customers to commit to a road map of updates through 2030, rather than ever having to upgrade again. These updates will arrive, at a minimum, on an annual basis, with updates for some applications coming even more […]
As noted in the previous article in this series, Oracle’s continuous innovation support model has received scant coverage. In fact, many companies that now use this model may not even realize that it is one of the biggest changes to enterprise support since the advent of SaaS and third-party support. In our previous article we […]
Every Oracle customer should pay close attention to the way that our friends in Redwood Shores have reorganized their support model to address a variety of forces that will reshape the enterprise software landscape in the next decade. There is a model that has been around for a few years, but has received little (if […]