Escape Hatch

How to Make Enterprise Support a True Partnership

Cutting the cord     When a large US-based electronics and solutions provider decided to sever its support ties with Oracle support, they changed the way they managed their investments – for good. The company’s decision to pivot toward third-party vendor support was precipitated by the deteriorating value of Oracle as a partner. In their client’s eyes, […]

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Draining the FUD Swamp to Escape Oracle Support

Making a move to a third-party support vendor has considerable advantages. But to reap the benefits, organizations need to break the chains that bind them to Oracle support and maintenance contracts.  In the Escape Story series of the Escape Hatch from Oracle Research Mission of, you will learn how four executives regained control of […]

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