Third Party Support

Based on a series of interviews with executives who successfully transitioned their organizations to third-party support. Decoupling support contracts from Oracle dramatically reduces the organization’s IT infrastructure costs, improves the quality of support, enables greater efficiency, and offers more freedom, autonomy, and control. These are tangible benefits underpinned by the value you derive by working […]

June 16, 2021

Based on a series of interviews with executives who successfully transitioned their organizations to third-party support. Overcoming fear and uncertainty is a process of understanding what forms the core of the obstacles. Building confidence and assurance in third party support is a process that involves communication, research, transparency, and facts. Knowledge and evidence can help […]

June 9, 2021

Based on a series of interviews with executives who successfully transitioned their organizations to third-party support. Don’t let Oracle tie knots around you with its support and maintenance contracts. Complexity is Oracle’s friend, and knowledge will keep it from getting the better of you. Here are a few lessons learned from companies that made a […]

June 2, 2021

The advantages of transitioning to third-party vendor support far outweigh the perceived risks of leaving Oracle. Benefits include more control and freedom to manage the IT infrastructure, a partner that provides improved service levels for at least 50% lower cost than they spend with the vendor today, and increased operational efficiency. And, it’s a proven […]

May 26, 2021

Making a move to a third-party support vendor has considerable advantages. But to reap the benefits, organizations need to break the chains that bind them to Oracle support and maintenance contracts. In the Escape Story series of the Escape Hatch from Oracle Research Mission of EarlyAdopter.com, you will learn how four executives regained control of […]

January 25, 2021

It is time to gain power in your Oracle relationship. Welcome to the “Escape Hatch from Oracle” home page, which summarizes Early Adopter Research’s ongoing stream of content dedicated to educating the IT world about how best to manage, evolve, and if necessary, escape from a relationship with Oracle. The content is in this research […]

January 25, 2021

Introduction When it comes to charting an escape from a business relationship with Oracle, many of the barriers are psychological. Legitimate fears must be addressed as part of the transition. This is understandable because Oracle applications and databases play a big role in many companies’ business operations. In addition, staff may have years of investment […]

January 20, 2021

Given the way they make their money, it’s no surprise that the large ERP vendors want you to constantly upgrade and move to the cloud as soon as possible. These upgrades and migrations benefit their bottom line. Take Oracle as an example. For Oracle it is a dogma, an article of faith, that the best […]

October 21, 2020

Oracle’s Continuous Innovation release model is a reinvention of Oracle’s support services intended to encourage companies to pay a maintenance stream for updates to existing installed on-premise software, along with the associated costs of hosting, administering, and applying those updates. But, if customers reject this model and decide to move to a software-as-a-service (SaaS) model […]

April 14, 2020

CIOs need to be sophisticated about both saving money and about finding new ways to amplify the value of their investments in software. Third party enterprise software support is changing to meet more of those needs. The world of third party support started as a way to reduce the flow of cash to the original […]

May 22, 2018